Maternity Flow

Maternity Flow, Martina Morlet
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Terms and Conditions

For the sale of eBooks (electronic books), online courses, online consultations, personal courses, lessons, and seminars, gift vouchers

Introductory provisions and explanation of the purpose of the general terms and conditions

  • These General Terms and Conditions (hereinafter referred to as “GTC”) apply to the purchase of eBooks (electronic books), online courses, online consultations, personal courses, personal consultations, lessons, and seminars through the website www.martina-morlet.cz.
  • The purchase of products is based on a Purchase Agreement concluded between the Seller and the Buyer. The process of concluding the Purchase Agreement is described in detail in Article III of the GTC. These GTC are a document that forms an integral part of the Purchase Agreement and provides a detailed explanation of the rights and obligations of both parties to the Purchase Agreement, namely the Buyer and the Seller. Provisions that differ in the Purchase Agreement from the GTC shall take precedence (i.e., the text of the Purchase Agreement takes precedence over the text of the GTC). The GTC also address other issues related to the purchase of digital content or the use of the website www.martina-morlet.cz.
  • The GTC contain information you need to have before purchasing the product and before clicking the order button. They also include so-called consumer information prior to the conclusion of the contract pursuant to Section 1820 of the Civil Code. Please read the GTC carefully, and if you have any comments or questions, contact me before placing your order. Contact details can be found in Article II of the GTC. By clicking the “Submit” button, you are signaling that you have seen, read, and agree to the business and cooperation process described herein.
  • The GTC provide you with all the essential information. For easier navigation, here is the table of contents:

GTC content:

I. IMPORTANT TERMS, INSTITUTES, AND PARTIES

II. CONSUMER INFORMATION PRIOR TO CONTRACT CONCLUSION

III. ORDER AND CONCLUSION OF THE CONTRACT

IV. PRICE AND PAYMENT TERMS

V. DELIVERY TERMS

VI. INFORMATION ABOUT THE FUNCTIONALITY OF DIGITAL CONTENT AND ITS COMPATIBILITY WITH HARDWARE AND SOFTWARE, AND COPYRIGHT PROTECTION

VII. WITHDRAWAL FROM THE CONTRACT

VIII. RIGHTS FROM DEFECTIVE PERFORMANCE, COMPLAINTS PROCEDURE

IX. FINAL PROVISIONS

I. IMPORTANT TERMS, INSTITUTES, AND PARTIES

  1. Website: For the purposes of these GTC, the website refers to the web pages www.martina-morlet.cz.
  2. Digital Content: This refers to products in digital (electronic) form. These can include eBooks (electronic books), videos (typically webinar recordings and videos included in online courses), online courses, online consultations, online clubs, etc. In our case, the digital content includes eBooks, online courses, and online consultations.
  3. Provider (Seller):
    The provider (seller) is: Martina Morlet, MBA
    Business address (and address for delivery): Přeloučská 890/4, 190 17, Praha Vinoř, contact phone: +420 605 505 007, Company ID: 76280136
    Registered in the trade register at the City Hall of Prague 9.
    Email address for communication, including handling inquiries and complaints: info@martina-morlet.cz
  4. User (Buyer):
    The user (buyer) is the person who enters into a purchase agreement with me via the website www.martina-morlet.cz, thereby purchasing one of the offered products. A buyer can be a business (entrepreneur – self-employed person or legal entity, such as a limited liability company or joint-stock company), a consumer, or a non-business legal entity (such as an association).
  5. Consumer:
    A consumer, according to applicable legal regulations, is a natural person who does not act within the scope of their business activity or self-employed profession. If you are a natural person and you provide a business ID (IČO) in your order, you declare that you are entering into the agreement as an entrepreneur, not as a consumer. This affects, among other things, the right of withdrawal from the contract without giving reasons, as well as rights concerning liability for defects and the handling of complaints.
  6. Digital Content Agreement:
    This is the agreement we conclude together. It is a new type of agreement (since January 6, 2023) used for the sale and provision of digital content. If the term “Agreement” is used in the following text, it refers specifically to the Digital Content Agreement. The process of concluding the Agreement via the website interface is detailed in these GTC. The Agreement is concluded in the Czech language, archived electronically, and is not accessible to third parties. The Agreement consists of your order (completed order form), its acceptance on our part, and these GTC. We will send you a written confirmation of the conclusion of the Agreement by email. The provisions of the GTC also apply in cases where the User is a Consumer and instead of payment provides their personal data, which we have agreed will not only serve to provide (make available) the Digital Content or to fulfill legal obligations.
  7. Consumer Contract:
    This is an Agreement in which the User is a consumer. In many cases, a consumer has more favorable rights than other users. If a particular right applies only to the Consumer, it is explicitly stated in these GTC (i.e., instead of “User,” “Consumer” is used).
  8. Contract Concluded at a Distance:
    This is a purchase agreement concluded via means of distance communication, meaning it is concluded without the Seller and Buyer having to meet in person, as it is concluded via the website interface, email communication, telephone, or similar communication means. Costs associated with using distance communication means (especially internet connection fees and telephone calls) are borne by you and are the same as the standard rates charged by your operator or internet service provider. By placing an order, you explicitly agree to the use of distance communication means.
  9. Applicable Legal Provisions:
    These are the applicable legal provisions that apply to the Agreement and the relationship arising from this Agreement. They mainly include Act No. 89/2012 Coll., the Civil Code, as amended (also referred to as the “Civil Code”), and in cases where the User is a consumer, it also includes Act No. 634/1992 Coll., on Consumer Protection, as amended. If specific sections of legal provisions are referenced in this text, you can click to view their current wording.

II. CONSUMER INFORMATION PRIOR TO CONTRACT CONCLUSION

Summary of Information According to § 1820 of the Civil Code (NOZ):

  1. The main characteristics of the Digital Content are always provided in the description of the specific Product on the Website. By clicking on individual items or product pages, you will see a detailed description, including, for example, whether or not the Product can be purchased in installments. The description also indicates who the Product is suitable for, its duration, whether the course starts on a specific day for all participants or if it is available at any time after payment, whether there is a supportive group on Facebook (or another platform) for the course, how long it lasts, any bonuses offered, and so on. Therefore, please pay attention to the Product description, and if anything is unclear, contact us before ordering the Product.
  2. Information about our identity, business address, phone number, and email address for communication has already been provided above in Section I, Paragraph 4 of the GTC.
  3. The price of the Products is always specified in their description. For Digital Content, the price is final. In the order summary, the total price for all ordered Products is shown (if it is possible to include multiple Products in one order).
  4. Products can be paid for by regular bank transfer.
  5. Digital Content is delivered within the timeframe indicated in the description on the Website. For eBooks, the delivery is within 3 days of payment. For online courses, access details are provided based on the type of online course (whether it has a joint start date or if access is available at any time during the year after payment). Access details are either provided within 3 days of payment or on a pre-set start date for the online course.
  6. The Consumer may withdraw from the purchase agreement for the provision of digital content within 14 days of its conclusion. Withdrawal can be done using the sample withdrawal form, which is part of the GTC and is included on their last page, or in any other form as long as it is clear which contract the Consumer is withdrawing from and which Product the withdrawal refers to.
  7. The Consumer has the right to file a complaint about a defective Product and thus assert their rights concerning defective performance. Details are provided in Section VII of the GTC.
  8. Information about functionality, compatibility, and interoperability according to § 1811, Paragraph 2, Letters h) and i) of the Civil Code (NOZ):
    Digital content requires certain hardware and software to function fully, depending on the nature of the individual materials (files in .PDF, .DOC, .DOCX, videos, audio). It is also necessary to have a functional internet connection and up-to-date software and a browser to display/play the content. We are not responsible for the unavailability of content due to issues with your internet connection, slow speeds, unperformed updates, or temporary unavailability due to data maintenance or server outages.
  9. Complaint Handling, Supervisory Authorities, and State Supervision:
    If you have any complaints about the concluded Agreement, its performance, or our activities, please contact us via email at info@martina-morlet.cz. We operate based on a trade license, so the relevant supervisory authority is the appropriate trade office. Consumer protection regulations are primarily supervised by the Czech Trade Inspection Authority. The Office for Personal Data Protection supervises compliance with personal data protection regulations. You may also contact these authorities with your complaints.
  10. Out-of-Court Consumer Dispute Resolution:
    If a consumer dispute arises between the Provider and the Consumer, the Consumer has the right to resolve it out of court. The body responsible for out-of-court resolution, according to Act No. 634/1992 Coll., on Consumer Protection, is the Czech Trade Inspection Authority, Central Inspectorate – ADR Department, Štěpánská 15, 120 00 Prague 2. All details regarding out-of-court dispute resolution are available on the Czech Trade Inspection Authority’s website: www.coi.cz, www.adr.coi.cz, email: adr@coi.cz. The Consumer may also use the online dispute resolution platform established by the European Commission at: http://ec.europa.eu/consumers/odr/.

III. ORDER AND CONCLUSION OF THE CONTRACT

Ordering Products:

  1. Orders are placed through the web interface, i.e., via an automatic order system, by submitting a completed order form. Please pay attention to the product descriptions, and if you have any uncertainties, feel free to contact us with your additional questions before placing an order.
  2. The product presentation on the website is for informational purposes. As the Provider, we are not obligated to conclude a contract. The website contains a detailed description of the products offered, including information on what the products include, to whom they are intended, what benefits they can bring to the Buyer, and in what format they are provided. It may also indicate whether any other conditions are necessary for the effective use and completion of the products.
  3. To order products via the web interface, the order form is used, where you will fill in your name, surname or company, address, email, phone number, and for entrepreneurs, their business identification number (IČ) and VAT number (DIČ). You will then choose the payment method and select the product or products by marking (checking) the desired items. Before submitting the order, you have the opportunity to check and potentially correct the entered data. To submit the order, click the order button below the form. By doing so, you commit to paying for the ordered products.
  4. I will confirm the receipt of your order by sending an email to the address you provided in the order form. The order receipt confirmation is sent automatically. If the confirmation does not indicate that I accept the order, I will send you a separate email to confirm its acceptance. Until you receive the confirmation of your order, you can cancel the order by phone or email (using the contact information provided in Section I of the GTC). Once you receive the confirmation of acceptance of your order via email, the purchase agreement is concluded.
  5. Once the contract is concluded, any changes to the agreed terms are only possible based on mutual agreement between us, or you may withdraw from the contract if the law or these GTC allow for it.
  6. In case of doubts, we may contact you to verify the authenticity of the order, and if we cannot verify its authenticity, we will not process the order further.
  7. Orders can be placed on the website 24 hours a day, 7 days a week. Please note that there may occasionally be temporary unavailability of the online store due to necessary website maintenance or circumstances beyond our control, such as internet connection outages.

IV. PRICE AND PAYMENT TERMS

  1. Price of Products:
    The current price of each product is always listed on the website. The price is valid for as long as it is shown on the website. If a promotional price is listed, the conditions and the validity period of the promotional price will also be stated.
  2. Agreed Price and Possible Errors in the Listed Price:
    The agreed price is the price shown next to the product at the time you submit your order (as shown in the submitted order form). If there is an obvious error in the price listed on the website (such as a typographical error or mistake when entering the price) or a similar error during the process of concluding the purchase agreement, I am not obligated to deliver the product at the obviously incorrect price, even if an automatic confirmation of receipt of the order was issued. In the event that you have already paid for the obviously incorrect price, I am entitled to withdraw from the purchase agreement. If the price changes between the time you submit your order and the time I confirm it, the price valid at the time of submitting the order will apply, unless we explicitly agree otherwise.
  3. Delivery of the Product Only After Payment:
    Unless explicitly agreed otherwise, I am obligated to deliver the product only after the full payment of the agreed purchase price.
  4. Methods of Payment:
    Payment can be made via bank transfer to my account (payment usually takes 1-2 business days). Payment instructions, in the form of a pro forma invoice, will be sent to you in the email confirming the receipt of your order. When making the payment, please do not forget to include the corresponding variable symbol to ensure that the payment is matched quickly and the product can be delivered as soon as possible. Any other payment methods will be listed on the website or may be explicitly agreed upon between us. The purchase price is to be paid in Czech crowns (CZK).
  5. Due Date of Payment:
    In the case of a bank transfer, the purchase price is due within 7 days from the confirmation of the order receipt. The due date will be specified in the payment instructions, on the pro forma invoice. The purchase price is considered paid when the corresponding amount is credited to my bank account. The provision of Section 2119, Paragraph 1 of the Civil Code (NOZ) does not apply.

E-books or other products cannot be paid in installments.

V. DELIVERY TERMS

  1. Delivery of Products
    Products will be delivered as specified in the product description on the website. For digital content such as e-books, the product will be delivered within 3 days of payment. For online courses, access details will be provided either within 3 days of payment or on the designated start date of the course, depending on the type of course (whether it starts on a specific date for all participants or is accessible at any time after payment).

  2. Conditions for Delivery
    Delivery of digital content (e-books, online courses, etc.) is contingent upon full payment of the agreed purchase price. The product will not be delivered until the full payment is received, unless explicitly agreed otherwise.

  3. Delivery Method
    Digital products will be delivered electronically. For example, e-books will be made available for download, and online courses will provide access to the course content through the designated platform or website.

  4. Availability of Products
    Access to online content (such as courses or webinars) is typically available immediately or within a few days of payment. The exact availability time is specified in the product description. In case of a technical issue, such as server maintenance or internet connectivity issues, access to the content may be temporarily delayed.

  5. Non-Delivery in Case of Issues
    If, due to technical issues or failure in the payment process, the product cannot be delivered as planned, you will be notified and an alternative arrangement will be provided.

  6. Incorrect Delivery Information
    If you provide incorrect or incomplete information during the order process (such as email address or payment details), the delivery of the product may be delayed. It is your responsibility to ensure that all provided details are correct for the timely delivery of the product.

  7. Force Majeure
    In case of circumstances beyond our control (such as server outages, force majeure events, etc.), delivery may be delayed. You will be informed in such cases, and we will make reasonable efforts to resolve the issue promptly.

VI. INFORMATION ABOUT THE FUNCTIONALITY OF DIGITAL CONTENT AND ITS COMPATIBILITY WITH HARDWARE AND SOFTWARE, AND COPYRIGHT PROTECTION

  1. Delivery of E-book
    Upon purchasing an E-book, the digital content will be sent to you, the buyer, via email or by providing a link to the website where the content is stored. You will receive the latest version of the E-book available at the time of the contract closure. To access and download the E-book, you must have the appropriate hardware and software to open and work with PDF documents. A functional internet connection is also required, along with updated browser or program versions for opening the E-book.
    We are not responsible for any unavailability of the content due to slow internet speeds, connection failures, or missing software updates. Additionally, the content may be temporarily inaccessible during scheduled maintenance or server outages.

  2. Nature of Digital Content
    The E-book and other products are provided as a one-time delivery. They are based on the author’s knowledge and experience. They include guides and recommendations, and it is entirely up to you how you apply them in practice and the effort you invest. Therefore, we cannot guarantee specific results or outcomes from using the E-book or other products.
    Please note that the E-book and other products are not substitutes for professional healthcare or personal consultations. Any actions taken based on the content of the E-book should be discussed with your doctor or healthcare provider, especially if the product suggests consulting a professional beforehand.

  3. Copyright and Licensing
    All E-books and products offered are protected by copyright law. You are not permitted to redistribute or share the content without my prior written consent, except as explicitly allowed by law or applicable EU regulations.
    In case of copyright violations, legal action may be taken, and in some cases, criminal penalties may apply.
    Upon payment and proper access to the content, you are granted a personal, non-transferable, and indefinite license to use the digital content solely for your own use. This license is revoked if there is any breach of the copyright or if you withdraw from the contract unless otherwise agreed in writing.
    The license does not permit you to share, distribute, or use the content for commercial purposes, such as teaching or providing paid services based on the information or methods included in the products.
    If you wish to use any quotes from the E-books or products beyond what is allowed by statutory fair use, please contact me in advance to discuss the potential for such usage.

VII. WITHDRAWAL FROM THE CONTRACT

Withdrawal from the Contract in Other Cases, Cancellation of the Contract:

In the event that the user fails to pay the full price within 5 days after its due date, the contract shall automatically be canceled. Should I have received a partial payment from you prior to this, I will return the partial payment within 30 days of the contract cancellation, unless otherwise explicitly agreed between us.

Both you, as the user, and I, as the provider, are also entitled to withdraw from the contract in the cases specified by law or as outlined in these terms and conditions.

In the event of withdrawal from the contract, I reserve the right to immediately suspend or cancel your access to the user account and the purchased online programs, which are subject to the withdrawal, without prior notice. In the case of your withdrawal, you are obligated to cease further use of the Digital Content, including its provision to any third parties.

Exceptions to the Right of Withdrawal:

The right to withdraw from the contract without providing a reason does not apply in the following situations:

If the provision of digital content has been completed (i.e., if the digital product, such as an E-book, has already been delivered or made available to the user).

If the digital content is delivered in a sealed format and the user has broken the seal or accessed the content, in which case the right of withdrawal does not apply.

In the case of services that have been fully provided with the express prior consent of the user, who was informed that they would lose the right to withdraw once the service has been fully performed.

Refund Process:

Upon withdrawal from the contract, the refund will be processed via the same method used for the original payment, unless a different arrangement is agreed upon. Refunds will be made no later than 30 days from the receipt of your withdrawal notice.

In case of any issues or disputes, the parties may attempt to resolve the matter amicably. If no agreement is reached, the competent courts will have jurisdiction based on the applicable legal framework.

VIII. RIGHTS FROM DEFECTIVE PERFORMANCE, COMPLAINTS PROCEDURE

Complaints and Dispute Resolution:

If you have any complaints regarding the concluded purchase contract, its fulfillment, or my activities, please contact me at the address specified in Article II of these Terms and Conditions or via the electronic address info@martina-morlet.cz

I operate based on a trade license, and the competent supervisory authority is the relevant trade office. The Czech Trade Inspection Authority supervises compliance with consumer protection regulations, while the Office for Personal Data Protection oversees compliance with personal data protection regulations. You may also contact these authorities with any complaints.

In the event of a consumer dispute between me, as the seller, and a consumer, the consumer has the right to resolve the dispute out of court. The entity responsible for out-of-court dispute resolution, according to Act No. 634/1992 Coll., on Consumer Protection, is the Czech Trade Inspection Authority. Detailed information about out-of-court dispute resolution can be found on the Czech Trade Inspection Authority’s website at www.coi.cz. Additionally, consumers can use the online dispute resolution platform established by the European Commission at http://ec.europa.eu/consumers/odr/.

I hereby state that I am not bound by any codes of conduct (Section 1826 (1) (e) of the Civil Code).

IX. FINAL PROVISIONS

  1. The Contract is concluded for a fixed term, until the obligations of the Provider and the User arising from the contract are fulfilled.
  2. The protection of personal data is governed by a separate document, which can be found here [insert link].
  3. These Terms and Conditions are effective from October 1, 2024.
  4. I am entitled to unilaterally amend these Terms and Conditions. However, the version that is always binding is the one effective at the time of the conclusion of the contract.

SAMPLE FORM FOR WITHDRAWAL FROM A CONTRACT CONCLUDED DISTANTLY

(Fill out this form and return it only if you wish to withdraw from the contract according to Section 1837 of the Civil Code; details can be found in Article VI of our General Terms and Conditions. The withdrawal must be sent no later than the last day of the 14-day period.)

Withdrawal from the contract

Addressee:

Bc. Martina Morlet, MBA
Company ID: 76280136
Registered Address: Přeloučská 890/4, 190 17, Praha Vinoř
Email: info@martina-morlet.cz

I hereby inform you that I am withdrawing from the contract for the provision of the following digital content (online course):

Date of order (contract conclusion):
My name and surname:
My address:

IF YOU WANT THE MONEY TO BE REFUNDED TO A DIFFERENT ACCOUNT THAN THE ONE YOU USED FOR PAYMENT DURING THE ORDER:

Please refund the money to the bank account held at [insert bank name], account number:

Date:
Signature (only if the form is sent in paper form):